Job Title:  Assistant Keyworker 
Location: YMCA Surbiton 
Contract: Fixed Term, Part time –6 months from the start date. 
Hours of Work: 8 hours per week, expected to cover weekdays, weekends, and bank holidays, early and late shifts.strong>
Salary: £8.82 per hour 
Closing Date: 22 July 2018

YMCA London South West, YMCA East London, YMCA Slough merged together with the amalgamation of YMCA West London. This new organisation which is called YMCA St Paul’s Group has resulted in a growing presence across South, South West, East London, West London and Slough in Berkshire.  The Association is part of the affiliated YMCA Christian Movement, offering opportunities to young people and their communities to develop in mind, body and spirit in order to fulfil their potential.

During these exciting times for the association, we are seeing a confident individual to join our front of house team to provide a warm welcome and information point to all our residents, guests, members as well as to any telephone and email enquirers to the Association.  You will be part of the friendly reception team, resolving any queries or complaints, which may arise, and providing information on the services/facilities we offer, welcoming members of the public arriving at the centre and to ideally have had previous experience in a customer-facing role. In addition, you will have the ability to maintain accurate receipting/accounting, operate the switchboard, undertake bookings and ensure that the reception area is tidy and welcoming.

The ideal candidate must have experience of providing a professional level of customer service, have excellent communication skills, be computer literate and to have worked in an environment providing a service to the public.

YMCA St Paul’s Group is an equal opportunities employer. We value the importance of diversity and positively welcome applications from all members of the community, including those with disabilities.  As a responsible employer, we follow safer recruitment guidelines and if you are selected for an interview you will be required to complete an application form, which will be sent out to you. The successful candidate will be expected to declare all previous offences and to undergo an Enhanced Disclosure via the Disclosure and Barring Service.

YMCA St Paul’s Group is a Christian organisation and as an employee you will be required to respect its ethos and uphold its values.

Job Description Assistant Key Worker
YMCA St Pauls Group Application Form 
YMCA St Pauls Group Equal Opportunities Form
YMCA  St Pauls Group Application Pack Guidance

For a full job description and an application pack, please visit our website at:

The closing date to complete this application is 22 July 2018

Charity No: 1041923