Responsible to:                       Senior Night Support Worker

Based at Location:                  YMCA Surbiton

Contract:                                  Zero hour contract (bank staff)

Hours:                                      various hours (including evening, weekend, public holiday)

Closing Date:                          29th April 2019


Context of the Organisation

YMCA St Paul’s Group (SPG) emerged from the coming together of four separate Associations over an 18-month period. The group is largest YMCA in Europe and one of the largest providers of supported housing in London and beyond providing a safe place to stay for over 1,200 residents each night. As well as accommodation, education and training, the Association is focused on the transformation of communities through its 6+ Health and Wellbeing Centres, including an outdoor swimming pool and a wide range of Children, Youth and Family programmes including nurseries, after school clubs and soft play centres. Through the merger and accompanying new investment we expect the range, reach and impact of our services to grow so that we can better realise our vision.

The vision of the Association is of ‘Places where young people thrive and communities flourish’. Its mission is to be ‘an inclusive Christian Association transforming communities so that all young people can belong, contribute and thrive’.

The role

This role is based at our YMCA in Surbiton, reporting to the Senior Night Support Worker. The post holder will be expected to work as part of team providing care, support and security to people with a variety of support needs. This includes people from a range of ages and backgrounds who may suffer from issues relating to their mental health, family breakdown and alcohol/drug abuse. The postholder will also provide front of house and reception services, ensuring the security of the building as well as the safety of the residents/guests is maintained.

Applicants should:

  • Have an understanding of the problems facing homeless people and homelessness issues
  • Have an understanding of confidentiality in a support setting
  • Have experience of working face to face with homeless people
  • Have experience of dealing with a wide range of people, including those affected by substance misuse and mental illness
  • Have experience of recording/report writing, including incident reports

To Apply

For a full job description, applicant pack, applicant privacy notice please visit the YMCA St Pauls Group website at Completed Application Packs should be directed to our external recruitment/response handler’s HR Initiatives Limited c/o

Closing date: Midday 29th April           Charity No: 1041923

YMCA St Paul’s Group Night Support Worker Job Description
YMCA St Pauls Group Application Form 
YMCA St Pauls Group Equal Opportunities Form
New Application Pack Guidance YMCA St Pauls Group

YMCA St Pauls Group Job Applicant Privacy Notice


YMCA St Paul’s Group is an equal opportunities employer. We value the importance of diversity and positively welcome applications from all members of the community, including those with disabilities. As a responsible employer, we follow safer recruitment guidelines and if you are selected for an interview you will be required to complete an application form, which will be sent out to you. The successful candidate will be expected to declare all previous offences and to undergo an Enhanced Disclosure via the Disclosure and Barring Service.

YMCA St Paul’s Group is a Christian organisation and as an employee you will be required to respect its ethos and uphold its values