Rodney House care home 800x533 720x450 - YMCA Rodney House and Langdown

YMCA St Paul’s Group operates two residential Care Homes in the Borough of Elmbridge in North East Surrey: Rodney House and Langdown House. Operated in conjunction with Surrey County Council the Care Homes provide residential care for up to 48 adults with learning disabilities. Langdown House provides accommodation and support for up to 28 people living with a learning disability in four seven-bedded houses. Rodney House is a care home for up to 20 adults who have a learning disability. The accommodation is made up of four semi-detached houses with a communal building which features a common room. One house is a dedicated short stay unit offering a service to approximately 25 different people (up to five at a time) for short breaks.

Caring for residents

The care is delivered by Surrey County Council staff. Residents are nominated by Surrey care managers and then assessed by our management team to ensure that the the care homes can provide the following to meet residents’ needs:

  • meet their physical care needs
  • support their emotional and/or mental health needs
  • provide an appropriate environment in view of their age, interests and personality
  • integrate the prospective user into the House group that they will be joining
  • provide a service that integrates with their total needs assess­ment and identified care package

You can download the latest Care Quality Commission Inspection report for Langdown House here. You can download the latest Care Quality Commisson Inspection report for Rodney House here.

Quality Assurance is overseen by the Performance Committee appointed by the Board of Management of YMCA St Paul’s Group. The Performance Committee reviews all the systems in place throughout the Association and, in addition to financial matters receives:

  • reports of complaints and serious incidents
  • reports of regulatory authorities and responses to requirements
  • annual questionnaires completed by carers and other stakeholders.

This leaflet tells you how to make a complaint, a comment or a compliment about adult social care in our care homes.