staff star awards

19 November 2020

Despite not being able to celebrate together in person, this week we hosted our annual Star Awards virtually to recognise the phenomenal achievements and contributions teams and individuals have made across the charity.

All the nominees from Health and Wellbeing were fantastic, which goes to show how excellent the department has been throughout the past year, especially during the Coronavirus pandemic. We want to extend our congratulations to all the stars, both overall winners and nominees!

We are delighted to announce the nominees from Health and Wellbeing were:

Celestial Centre Award:

WINNER – Hawker

For reopening outdoors initially with tennis, then outdoor classes, then the gym and fitness classes –a real team effort and the centre continues to maintain its community friendliness throughout Coronavirus.

RUNNER UP – Hampton Pool

For reopening after only 6 days after being given the go ahead by the Government. Some pools took over a month to reopen. The centre continues to grow and open up more services and their Net Promoter score (customer satisfaction) knocks Apple’s into touch!

 

Health & Wellbeing Supergiant Award:

WINNER – Michelle Edwards (Catering Manager)

Always willing and goes out of her way to support everyone! Nothing is too much hassle, always friendly and professional and has transformed catering at Wimbledon.

RUNNER UP – Katerina Hudeckova (Sales and Membership Advisor)

Being very passionate about her job, provides great customer service, always remains calm and professional no matter what the situation is. Willing to go the extra mile and help. Members are always asking where our lovely receptionist is when she is off.

RUNNER UP – Sheridan Parsons (Head of Counselling Release)

For being thoughtful and calm and supporting the community and staff through lockdown.

RUNNER UP – Zoe Watson (Health and Wellbeing Manager)

For her continued commitment to Hawker, her knowledge, skills and dedication as well as bringing group activity to our members. Zoe works hard and continues to commit herself to the Health & Wellbeing team.

 

Facilities Luminosity Award:

WINNER – The Surbiton Reception Team

RUNNER UP – The Walthamstow Reception Team

Both have done an excellent job keeping these vital services going through covid and the issues presented from it. Throughout this period the team has shown dedication and commitment, and continuing to commute to work to provide this invaluable service throughout.

Aurora Award:

WINNER – Wimbledon, Ealing, Walthamstow Catering Team

Catering have been unsung heroes within our sites throughout the pandemic, continuing to commute in each day and continually adopting their approach to ensure that we were able to provide healthy regular meals to our residents.

RUNNER UP – Wimbledon Catering Team

For their real effort in driving improvement in terms of the catering service.

RUNNER UP – The online team delivering online classes and activities in Health & Wellbeing

The team has been coordinated and led by Zoe Watson with her team of online instructors from 0 classes to 23 weekly in only a month – just brilliant and shows how we can adapt and pivot.

 

We’d like to reiterate a huge congratulations to all our star award winners and nominees for their continued contribution and commitment to the charity, and a big thank you to everyone who has used our Health and Wellbeing services over the past year. The continued to support from our members through the pandemic has been wonderful, and has facilitated the YMCA’s efforts to help the vulnerable across our local communities. When it is safe to do so, we look forward to welcoming you back to our centres and supporting you on your health and wellbeing journey.

 

Take care and stay safe, everyone.

YMCA St Paul’s Group Health and Wellbeing team