In February 2018 we ran a Customer Survey at Jumpers! Nursery to gather your views and listen to your feedback about the service we provide. It’s important to hear your opinions so that we can make improvements and celebrate our successes.

As you can see from the results below, the majority of people are very satisfied with the care their children are receiving and the quality of the environment.

This is what you said:

92% said the welcome on arrival was good to very good

92% said the facilities are good to very good

92% said the cleanliness of the facilities are good to very good

100% said staff friendliness is good or very good

92% said staff skills and knowledge are good or very good

92% said queries handling is good or very good

88% said staff communicate with you well or very well

100% said children’s development is good or very good

92% said food menus are good or very good.

You asked us to:

Look into a buggy shelter.