Independant living

Moving forward to independence is an important stage of anyone’s life, so let’s be prepared and ready for this big step in your life. Maybe you are going to University, moving out of home or progressing onto the next phase of your living accommodation knowledge and knowhow is the keen to making it a success.

Allison leads you through some helpful videos including using a washing machine, ironing, sewing, tea making and see our cooking page for a few easy cheap meals.

The Importance of Good Communication Skills

Developing your communication skills can help all aspects of your life, from your professional life to social gatherings and everything in between.

The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so, you may well find that you improve your quality of life. Communication skills are needed in almost all aspects of life:

These 5 skills are absolutely necessary for successful communication in the workplace or private life.

  • Listening is one of the most important aspects of communication
  • Straight talking
  • Non-verbal communication
  • Stress management
  • Emotion control

Telephone skills: Effective telephone skills are predicated on strong communications skills. The four major means of communication are speaking, reading, writing, and listening, with listening being the most important part. Listening involves sensing, interpreting, evaluating, and responding, listening for specific information.

  • Positive Tone
  • Answering business calls
  • Putting callers on hold
  • Preparation & research
  • Controlling the conversation
  • Leaving them satisfied
  • Mastering the body language
  • Adjusting your voice


Assertiveness is a skill regularly referred to in social and communication skills training. Being assertive means being able to stand up for your own or other people’s rights in a calm and positive way, without being either aggressive, or passively accepting ‘wrong’.

The 3 C’s of Assertive Communication

Confidence – you believe in your ability to handle a situation. Clear – the message you have is clear and easy to understand. Controlled – you deliver information in a calm and controlled manner.

Travel Tips

Things not to do when you travel

  • Don’t eat near a major tourist site
  • Don’t exchange money at the airport
  • Don’t bring traveller’s checks
  • Don’t use a bank card with fees
  • Don’t look at only US-based search engines
  • Don’t skip travel insurance

Tips will make life much easier.

  • Book airport transfers
  • Pack light; use wheels
  • Learn some of the language
  • Take an extra bank card with you
  • Make sure you use no fee bank cards
  • Make your phone your friend
  • Always pack a towel
  • Eat locally
  • Do your research