Location: South Ealing

Contract: Permanent, 37.5 hours per week (14:30-22:00 Mon-Fri)

Salary:  £18,603 per annum


YMCA West London is a charity and registered housing provider whose mission is to be an inclusive Christian Association transforming communities so that all young people can belong, contribute and thrive. As a member of the wider YMCA Federation, our vision is of places where young people thrive and communities flourish.

We are looking to appoint a Duty Support Officer for our Ealing Common hostel, reporting to the Senior Housing Officer.

The post holder will be expected to provide high quality, holistic support and temporary housing accommodation with associated facilities for young vulnerable people to develop their personal and social skills sufficient for them to live independently from the YMCA in a sustainable way and assist them to move on in a planned manner to more independent accommodation.


It is essential that applicants:

  • Have knowledge of the handling of emergency situations and working with emergency services
  • Have up to 1 year’s experience of working with a vulnerable client group

It is desirable that applicants:

  • Have up to 1 year’s previous experience of work in a Supported housing or similar environment
  • Have knowledge of the security issues which arise in a residential setting
  • Have knowledge of Supporting People Programme and the issues facing young vulnerable people
  • Have knowledge of basic reception duties

Benefits include: On going staff development, training, opportunities for career progression, 22 days annual leave (increasing by a day per year to a maximum of 27 pro rata plus bank holidays), a pension scheme, free Life Assurance, Child Care vouchers scheme, Cycle2Work scheme, free Health cash plan including an Employee Assistance Programme.


To Apply

For a full job description, applicant pack, applicant privacy notice please visit the YMCA England website https://ymca.current-vacancies.com

Completed Applications should be directed to our external recruitment/response handler’s HR Initiatives Limited c/o zoe.sheehan@hrinitiatives.co.uk.

If you prefer to submit your CV to register your interest in applying for this position, please be aware that as a responsible employer, we follow safer recruitment guidelines and if you are shortlisted and selected for an interview you must complete an application form before you can be interviewed.


Closing date: 14th June 2019


Duty Support Officer Job Description

YMCA St Pauls Group Application Form

YMCA St Pauls Group Equal Opportunities Form

YMCA  St Pauls Group Application Pack Guidance

YMCA St Pauls Group Job Applicant Privacy Notice


YMCA St Paul’s Group is an equal opportunities employer. We value the importance of diversity and positively welcome applications from all members of the community, including those with disabilities. As a responsible employer, we follow safer recruitment guidelines and if you are selected for an interview you will be required to complete an application form, which will be sent out to you. The successful candidate will be expected to declare all previous offences and to undergo an Enhanced Disclosure via the Disclosure and Barring Service.

YMCA St Paul’s Group is a Christian organisation and as an employee you will be required to respect its ethos and uphold its values