Contract:  Fixed term (March 2020), Full time (40 hours inc evenings, weekends, public holidays)

Salary:     £18158.40 per annum 

Food Service Supervisor

YMCA St Paul’s Group (SPG) emerged from the coming together of four separate Associations over an 18-month period. The group is largest YMCA in Europe and one of the largest providers of supported housing in London and beyond providing a safe place to stay for over 1,200 residents each night. As well as accommodation, education and training, the Association is focused on the transformation of communities through its 6+ Health and Wellbeing Centres, including an outdoor swimming pool and a wide range of Children, Youth and Family programmes including nurseries, after school clubs and soft play centres. Through the merger and accompanying new investment we expect the range, reach and impact of our services to grow so that we can better realise our vision.

The vision of the Association is of ‘Places where young people thrive and communities flourish’. Its mission is to be ‘an inclusive Christian Association transforming communities so that all young people can belong, contribute and thrive’.

The role

This role is based at our YMCA in Walthamstow, reporting to the Catering Manager and responsible for the Front of House operations in the absence of the Catering Manager. The post holder will be responsible for serving meals for residents and the public for seven days a week, increasing sales, profitability, and work within budget, provision of the meals, vending service, hospitality orders and maintain high standard of catering and customer service at all times. The post holder will be required to attend team meetings, 121 meetings, annual appraisals and annual Team Day events.

The role includes:

  • the day to day running of the Front of House operations
  • providing high standard of customer service
  • serving food
  • till operations
  • vending and general operations
  • ensuring the health & safety of the Front of House is maintained at all times

Applicants should:

  • Have a recognised catering qualification eg. City & Guilds or NVQ Level 2
  • Have a Level 2 Food Hygiene certificate (or above)
  • Have 2 years or more experience as a Catering Supervisor
  • Have experience in providing a nutritionally balanced menu and an awareness of allergy and nutritional content of menu ingredients

To Apply

Completed Application Packs should be directed to our external recruitment/response handler’s HR Initiatives Limited c/o

Estate Service Officer Job Description
YMCA St Pauls Group Application Form 
YMCA St Pauls Group Equal Opportunities Form
YMCA  St Pauls Group Application Pack Guidance

YMCA St Pauls Group Job Applicant Privacy Notice

Closing date: We will be reviewing completed applications on a daily basis until we recruit to all posts, therefore please return your application without delay.


YMCA St Paul’s Group is an equal opportunities employer. We value the importance of diversity and positively welcome applications from all members of the community, including those with disabilities. As a responsible employer, we follow safer recruitment guidelines and if you are selected for an interview you will be required to complete an application form, which will be sent out to you. The successful candidate will be expected to declare all previous offences and to undergo a Standard Disclosure via the Disclosure and Barring Service.

YMCA St Paul’s Group is a Christian organisation and as an employee you will be required to respect its ethos and uphold its values.