Smiling man at YMCA St Pauls Group

7 November 2019

  • Fixed term
  • YMCA Wimbledon
  • Applications have closed.

YMCA St Paul's Group

Location: YMCA Wimbledon, although may be required to work at any YMCA SPG location.

Contract: Fixed-Term (6 months secondment); 40 hours per week, generally worked within office hours, Monday to Friday, with occasional evening and weekend work.

Salary: £28,000 per annum

Conditions: Internal applicants only

YMCA St Paul’s Group (SPG) emerged from the coming together of four separate Associations over an 18-month period. The group is largest YMCA in Europe and one of the largest providers of supported housing in London and beyond providing a safe place to stay for over 1,200 residents each night.

The vision of the Association is of ‘Places where young people thrive and communities flourish’. Its mission is to be ‘an inclusive Christian Association transforming communities so that all young people can belong, contribute and thrive’.

The role

This role is based at YMCA St Paul’s Group in Wimbledon, reporting to the Area Housing Manager and responsible for Housing Officers, Support Brokers, Benefits Adviser and any other roles which may be identified within Housing and Support. The postholder will be expected to provide leadership and management to the Housing Support team who are delivering a supported and housing management service to residents living in the main hostels. This will include managing the hostel occupancy and voids, leading on all referrals and the induction of new residents, acting as the link for partner agencies. The postholder will also be responsible for all housing income ensuring it is received accurately and timely.

Applicants should have:

  • Experience of dealing with housing benefit claims and other social security benefits.
  • Knowledge of the problems facing homeless people and homelessness issues.
  • The ability to produce reports and work analytically.
  • Line Management experience.

It is beneficial but not essential for applicants to have knowledge of excellent customer care delivery, meeting standards outlined in contracts and experience of handling housing benefit appeals.

To Apply

Complete the Application Packs in the links below and then click “Apply for the job” at the bottom of this page.

Closing date: 27 November 2019

Interview dates: 2 December 2019

YMCA St Paul’s Group Resident Support and Accommodation Manager Job Description

YMCA St Pauls Group Internal Application Form

YMCA St Pauls Group Equal Opportunities Form

YMCA  St Pauls Group Application Pack Guidance

YMCA St Pauls Group Job Applicant Privacy Notice


YMCA St Paul’s Group is an equal opportunities employer. We value the importance of diversity and positively welcome applications from all members of the community, including those with disabilities. We aim to make our recruitment process as accessible and inclusive as possible, so if candidates need any reasonable adjustments during the process, please let us know.

As a responsible employer, we follow safer recruitment guidelines and if you are selected for an interview you will be required to complete an application form, which will be sent out to you. The successful candidate will be expected to declare all previous offences and to undergo an Enhanced Disclosure via the Disclosure and Barring Service.

YMCA St Paul’s Group is a Christian organisation and as an employee you will be required to respect its ethos and uphold its values.