Responsible to:                      Centre Services Coordinator

Based at Location:                YMCA Surbiton but may be required to work at any other YMCA SPG location

Contract:                                Permanent

Hours:                                     8 hours per week (one shift worked over 7 day week including regular weekends 7am to 3pm/1:30pm to 9:30pm)

Closing Date:                         10th May 2019


Context of the Organisation

YMCA St Paul’s Group (SPG) emerged from the coming together of four separate Associations over an 18-month period. The group is largest YMCA in Europe and one of the largest providers of supported housing in London and beyond providing a safe place to stay for over 1,200 residents each night. As well as accommodation, education and training, the Association is focused on the transformation of communities through its 6+ Health and Wellbeing Centres, including an outdoor swimming pool and a wide range of Children, Youth and Family programmes including nurseries, after school clubs and soft play centres. Through the merger and accompanying new investment we expect the range, reach and impact of our services to grow so that we can better realise our vision.

The vision of the Association is of ‘Places where young people thrive and communities flourish’. Its mission is to be ‘an inclusive Christian Association transforming communities so that all young people can belong, contribute and thrive’.

The role

This role is based at our YMCA in Surbiton, reporting to the Centre Services Coordinator. The post holder will be expected to provide a warm welcome and information point to all residents, guests, members as well as to any telephone and email enquirers to the Association. The post holder should also assist in the smooth running of the centre, particularly controlling ‘people traffic’ in the reception areas and provide support to the Centre.

Applicants should:

  • Be computer literate
  • Be numerate
  • Have knowledge of Health and Safety
  • Have worked in an environment providing a service to the public
  • Have experience of cash handling, credit card transactions and reconciling tills
  • Have worked with a range of computer software

To Apply

Completed Application Packs should be directed to our external recruitment/response handler’s HR Initiatives Limited c/o

Closing date: Midday 10th May 2019                          Charity No: 1041923

YMCA St Paul’s Group Part-Time Assistant Key Worker JD
YMCA St Pauls Group Application Form 
YMCA St Pauls Group Equal Opportunities Form
New Application Pack Guidance YMCA St Pauls Group

YMCA St Pauls Group Job Applicant Privacy Notice


YMCA St Paul’s Group is an equal opportunities employer. We value the importance of diversity and positively welcome applications from all members of the community, including those with disabilities. As a responsible employer, we follow safer recruitment guidelines and if you are selected for an interview you will be required to complete an application form, which will be sent out to you. The successful candidate will be expected to declare all previous offences and to undergo an Enhanced Disclosure via the Disclosure and Barring Service.

YMCA St Paul’s Group is a Christian organisation and as an employee you will be required to respect its ethos and uphold its values