Location:  Roxeth Gate

 Contract:  Permanent, full time (50 hours per fortnight  – one week on, one week off)

 Salary:     £12,987 per annum

Reports to: Senior Night Support Manager

Closing date: 12:00 midday 9 December 2018

YMCA West London is a charity and registered housing provider whose mission is to be an inclusive Christian Association transforming communities so that all young people can belong, contribute and thrive. As a member of the wider YMCA Federation, our vision is of places where young people thrive and communities flourish.

We are looking to appoint a dedicated and motivated Night Support Manager for our West London Roxeth Gate hostel.

The role

The post holder will be expected to provide high quality, holistic support and temporary housing accommodation with associated facilities for young vulnerable people to develop their personal and social skills in order for them to live independently. Our residents are young, single, homeless, and have a wide range of needs, including employment, education, mental health, offending, substance misuse.

Duties include covering reception to maintain the security of the site at night; ensuring residents and visitors adhere to standards of behaviour; giving advice, emotional support and general counselling; ensuring that the communication, visitors book, accident reporting and incident records are maintained overnight; communicating relevant information to residents as well as carrying out administration and cash handling.

The successful candidate will join a skilled team of Support staff, and will bring energy and enthusiasm to the post as well as a commitment to wanting to support residents and make a difference to their lives.

Ideally, we are looking for a person with previous experience in a similar role and an understanding of the social housing/charity sector would be advantageous.

Applicants should be prepared to lone work waking night shifts on a shift rota basis covering all the days of the week.

If you possess some experience of working in a similar role at a similar level of responsibility; possess good communication and relationship management skills; have experience of dealing with vulnerable groups and security issues associated with a residential setting and working with emergency services, we encourage you to apply to work with us.

Benefits include: On going staff development, training, opportunities for career progression, 22 days annual leave (increasing by a day per year to a maximum of 27 pro rata plus bank holidays), a pension scheme, free Life Assurance, Child Care vouchers scheme, Cycle2Work scheme, free Health cash plan including an Employee Assistance Programme.

TO APPLY: Please complete an Application form and send this, along with your CV, to zoe.sheehan@hrinitiatives.co.uk.

Closing Date: midday 9 December 2018

 

Night Support Worker Job Description

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Charity No: 104192