Location: Hanwell Salary: £25,456 per annum

Contract: Fixed term contract (Maternity Cover), 40 hours per week

Housing Support Officer

YMCA West London is a charity and registered housing provider whose mission is to be an inclusive Christian Association transforming communities so that all young people can belong, contribute and thrive. As a member of the wider YMCA Federation, our vision is of places where young people thrive and communities flourish.

We are looking to appoint a dedicated and motivated Housing Support Officer in our Hanwell Hostel.

The post holder will be expected to provide high quality, holistic support and temporary housing accommodation with associated facilities for young vulnerable people to develop their personal and social skills sufficient for them to live independently from the YMCA in a sustainable way and assist them to move on in a planned manner to more independent accommodation.

Some duties include:
• Ensuring that interviews and risk assessment with prospective clients are carried out within the prescribed time limits and that the resident once accepted is fully and carefully inducted into the YMCA
• Helping in settling residents into accommodation, helping in maintaining the licence or tenancy, developing domestic/life skills, developing social skills and behaviour management
• Helping in establishing personal safety and security and supervising and monitoring of health and wellbeing

The successful candidate will join a skilled team of Support staff, and will bring energy and enthusiasm to the post as well as a commitment to wanting to support residents and make a difference to their lives.

Ideally, we are looking for a person with previous experience in a similar role and an understanding of the social housing/charity sector would be advantageous.

If you possess some experience of working in a similar role at a similar level of responsibility; possess good communication and relationship management skills; have experience of dealing with vulnerable groups and security issues associated with a residential setting and working with emergency services, we encourage you to apply to work with us.

Housing Support Officer JD

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Closing date: midday 30 November 2018

Charity No: 104192