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Residents’ Zone

Live Here

Let us meet you at your point of need and support you to experience life in all it’s fullness.

Resident’s Survey 2024/25 in progress.

Telephone surveys are being conducted with residents. See the FAQs for more information.

Welcome

Here we’ve pulled together information that we hope you find useful whilst living with us at YMCA St Paul’s Group, as well as links to websites to help your job and/or housing search, support with your faith and your life skills.

Your Progression Teams

Team 1

Walthamstow and Wimbledon

Clare

Clare

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Michael

Michael

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Martin

Martin

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Marie

Marie

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Book a Session with a Progression Coach

Email

ProgressionTeamRegion1@ymcaspg.org

Team 2

Surbiton, West London and Slough

Asher

Asher

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Daniel

Daniel

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Luz

Luz

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Book a virtual 1:1 session with a Progression Coach

You are also warmly invited to join our virtual reviews book club from 4pm – 5pm every Wednesday by video call on Zoom

Contact Progressionteam2@ymcaspg.org for a digital copy of the book.

Skills

You can manage your money and budget to ensure your needs are met.

Here is some information and budgeting advice to help you with the tough choices.

Money Traffic Lights
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Would you like to improve your English?

Are you ready to get back on track?

We’ve collected some helpful sites to support you in developing your languages, education and professional skills.

Duolingo
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As an inclusive Christian organisation YMCA St Paul’s Group would like to help you – Mind, Body and Spirit. The Chaplaincy team is around to chat in a one to one, catch us if you’d like a friend to go to the gym with, or join one of our groups to meet others and think about life.

We run frequent chaplaincy sessions at YMCA Surbiton, YMCA Wimbledon, YMCA South Ealing and YMCA Walthamstow. We also visit each of the housing sites regularly.

Five Finger Prayer
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Support

The Housing teams, at most sites, are your first port of call if you have a question or problem, or if you want to share some good news.  This webpage section aims to give you some details about housing, rent, benefits etc. and what to do if things change in your life, who to contact and what needs to happen.  If your site does not have a housing team, please speak to on site staff for guidance.

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YMCA St Paul’s Group has a duty of care to you and a commitment to maintaining standards across our sites. We run annual surveys with residents to check the quality of our service delivery with you. We collate this and report on how we delivered according to your feedback,  in the Residents Annual Report. We are commited to engaging you, our customers. The Customer Engagment Charter outlines this.

See Reports
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Useful Links

Local Authority Websites