Report Anti-Social Behaviour

We appreciate that experiencing anti-social behaviour can be distressing.

Harassment and hate related incidents and crime can have a negative impact on individuals and communities. We want to know about your experience so we can address it and prevent future incidents.

Have you experienced any anti social behaviour?

You can report it by either filling in the form, writing it down and giving it to staff or by speaking to any member of staff about it.

Here is our Easy Read policy on Anti Social Behaviour and our full policy.

Response times

• Conduct that has caused, or is likely to cause, harassment, alarm or distress to a specific person or group – within one working day.

• Conduct that has a damaging impact on the Charity’s properties or communal areas – within five working days.

• Conduct capable of causing nuisance or annoyance to the local community – within three working days.

• Not anti-social behaviour – will be logged but not responded to. Potential solutions may still be offered within one working day.

Responses may not always be in writing. Where the response is verbal it will be recorded on the case file.

How we deal with Anti-Social Behaviour

We use a range of methods for dealing with anti-social behaviour which can include:

• Offering mediation between the relevant parties
• Asking the victim to complete diary sheets
• Drawing up ‘good neighbour agreements’ between the parties concerned
• Formulating an action plan with the relevant parties
• Issuing a warning to the alleged perpetrator
• Referral to other support agencies, such as drug & alcohol support

In cases where anti social beahviour is more serious we may:

• Involve other agencies such as the police or environmental health
• If they are a resident, we may evict them
• Apply to court for an injunction
• Ban perpetrators from using our services/ accessing our sites

Keeping our customers and community safe is our utmost priority.